prot07 Terms and Conditions

1.1 Scope of Agreement

These terms and conditions ("Terms") form a legally binding agreement between the prot07 platform ("Site", "Service") and its users ("you", "Member"). By registering an account on prot07 or using the site, you agree to fully accept these Terms, our Privacy Policy and our Responsible Gaming guidelines.

We reserve the right to modify these Terms at any time. Any changes will take effect once published on the website. Your continued use of the site will be considered your acceptance of the updated Terms.

1.2 Age Restriction

prot07 services are available only to persons aged 21 and above. Use of this platform by minors is strictly prohibited. You will be asked to verify your age at the time of registration, and any account found to have provided false information will be closed.

1.3 Language and Interpretation

These Terms are originally written in Bengali. In the event of any ambiguity, the Bengali version shall be considered final.

2.1 Registration Requirements

When opening an account on prot07, you must:

• Provide accurate, complete and up-to-date personal information.
• Register a valid mobile number or email address.
• Choose a strong password and keep it confidential.
• Each person may operate only one account.

2.2 Single Account Policy

Opening multiple accounts under the same person's name, from the same device, using the same IP address, or through the same payment method is strictly prohibited. If duplicate accounts are found, all related accounts will be closed and any balance held may be forfeited.

2.3 Account Security

You are fully responsible for the security of your account. Sharing your login details with any third party is not allowed. If you suspect any unauthorized access to your account, notify us immediately through our 24/7 live chat.

2.4 Right to Close Accounts

prot07 reserves the right to suspend or permanently close any account at any time without notice in the following circumstances:

• Violation of any provision of these Terms.
• Involvement in fraudulent or deceptive activity.
• Attempting to exploit vulnerabilities in the system or software.
• If provided information is found to be false or incomplete.
• If evidence of age fraud is discovered.

3.1 Deposit Conditions

The following payment methods are accepted for deposits on prot07: bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳100. There is generally no upper limit on deposits, though larger deposits may be held for review in certain circumstances.

You must use a payment account registered in your own name. Deposits from third-party accounts will not be accepted and the funds may be returned in such cases.

3.2 Withdrawal Conditions

The minimum withdrawal amount is ৳500. Withdrawal requests from prot07 are generally processed within 1 hour. The following conditions must be met to make a withdrawal:

• The account must be fully verified.
• The wagering requirements of any active bonus must be met.
• The withdrawal method must match the deposit method.
• Bets equal to or greater than the amount of the most recent deposit must have been placed.

3.3 Identity Verification (KYC)

Identity verification may be mandatory before withdrawals or for transactions above a certain amount. This process may require submission of a National ID (NID), passport or other government-approved identification. Please cooperate, as failure to do so may delay the withdrawal process.

3.4 Currency and Exchange Rate

All transactions on prot07 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in other currencies, the prevailing exchange rate will apply.

4.1 Welcome Bonus

The prot07 welcome bonus applies up to 150% on new members' first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳1,500 bonus — total balance becomes ৳2,500. Or depositing ৳12,000 earns a maximum bonus of ৳8,000 — total balance becomes ৳20,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means the bonus amount received must be multiplied by 20, and that total amount must be wagered before the bonus becomes withdrawable. Example: ৳1,500 bonus × 20 = ৳30,000 must be wagered.

Bets on certain games may count differently toward bonus wagering requirements. Slot games generally count at 100%, while other games may have different rates.

4.3 General Bonus Rules

• A bonus offer applies only once per member, household, IP address or device.
• If a promotion code is required to receive a bonus, it must be entered at the time of deposit.
• Bonus balance cannot be withdrawn directly — it only becomes applicable after wagering requirements are met.
• Multiple bonuses cannot be active at the same time unless specifically approved.
• prot07 reserves the right to modify the terms of promotional offers.
• If bonus abuse is detected, the bonus and any associated winnings may be forfeited.

4.4 VIP Program

The prot07 VIP program has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback benefits are available at each tier:

• Bronze: weekly cashback up to 0.4%
• Silver: weekly cashback up to 0.8%
• Gold: weekly cashback up to 1.1%
• Platinum: weekly cashback up to 1.5%

VIP tiers are advanced through regular play. Details on progressing to the next tier are available from the prot07 support team.

5.1 Game Fairness

prot07 is committed to ensuring a safe and fair gaming environment. All games on our platform are operated using the highest quality technology, and their outcomes are determined entirely by a neutral Random Number Generator (RNG).

5.2 Prohibited Conduct

The following conduct is strictly prohibited on the gaming platform:

• Using software bots, automation tools or any artificial means.
• Attempting to exploit game errors or bugs.
• Colluding with other players to take advantage of bonuses.
• Claiming bonuses on multiple accounts from the same IP or device.
• Harassing other players or dealers in live casino games.

5.3 Technical Issues

If a problem occurs mid-game due to internet disconnection, power outage or other technical reasons, prot07 considers the server data to be final in determining the result of that round. prot07's decision on this matter is final.

6.1 Data Protection

prot07 uses SSL encryption technology to protect your personal information. Your information is not sold or transferred to any third party. For detailed information on how we collect and use your data, please read our Privacy Policy.

6.2 Use of Cookies

Our site uses cookies to provide the best user experience. By continuing to use the site, you consent to the use of cookies. See our Privacy Policy for more details.

6.3 Anti-Fraud Policy

prot07 actively works to prevent money laundering and financial fraud. We reserve the right to report any suspicious activity to the relevant authorities. It is every member's responsibility to cooperate with related investigations.

7.1 Our Commitment

prot07 is committed to ensuring responsible gaming. We believe that gaming is an entertainment activity — not a source of income. We are always ready to keep your gaming experience on our platform safe and enjoyable.

7.2 Self-Restriction Tools

Members may set the following restrictions on their own account if they wish:

• Setting daily, weekly or monthly deposit limits.
• Taking a temporary break or cooling-off period.
• Fully suspending the account for self-exclusion.

Contact our 24/7 live chat support to use these tools. For more information, please read our Responsible Gaming page.

8.1 Claims for Loss

prot07 will not be liable for any loss arising from the following:

• Internet disconnection or network issues.
• Service unavailability during server maintenance.
• Issues with third-party payment gateways.
• Faults with your device or software.
• Unexpected technical interruptions or force majeure events.

8.2 Third-Party Services

Some services available on our platform are operated by third-party providers (such as game provider companies). prot07 is not directly responsible for the actions or decisions of these third parties, but we always strive to protect your interests.

9.1 Filing a Complaint

If you have a dispute or complaint, please first contact us through our 24/7 live chat support. Our team will make every effort to resolve your issue. You may also submit a complaint by email: [email protected]

9.2 Finality of Decisions

In disputes regarding game results, technical matters or bonus awards, the decision of prot07 management shall be considered final. We always follow a fair and transparent process and review every complaint seriously.

9.3 Applicable Law

The interpretation and application of these Terms will follow the established standards of the international online gaming industry. Alternative dispute resolution processes will be followed for any legal disputes.

10.1 Changes to Terms

prot07 reserves the right to partially or fully modify these Terms at any time without prior notice. Changes will take effect as soon as they are published on the website. You are advised to check this page regularly.

10.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

10.3 Entire Agreement

These terms and conditions, privacy policy, and responsible gaming guidelines together form the complete agreement between prot07 and the user, and replace any previous oral or written understandings.

10.4 Contact

For any questions or comments regarding these terms and conditions, please contact us:

• 24/7 Live Chat Support
• [email protected]